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Frequently Asked Questions PDF Print E-mail
Q: I have a large extended family can I add them all to the site pages?
A: Yes.

Q: How many pages can I have?
A: As many as you have email addresses.

Q: Can my wish list be hidden from other family members?
A: No.

Q: Can my who family be on one page with a full family photo as well as individually?
A: Not yet. This feature is coming.

Q: Is there a calendar on which I can mark special dates?
A: Not yet – it is coming.

Q: Can I send a present via your site?
A: Not directly – this feature is coming.

Q: If there a file of gifts I DON’T want?
A: Put such details under your “dislikes”.

Q: What if I keep getting the wrong present even though I keep using your site?
A: Check to see that the sender has logged on and is connected to you on FamilyWrap. If you still get such presents – how about talking to them?

Q: Is this a site about a family of rappers?
A: Only if your family wraps – mine does but only presents.

Q: How long does registration take?
A: Only a few minutes.

Q: Is registration easy?
A: Yes.

Q: Will I get spam from your site?
A: NO. Absolutely not. You will only get reminder emails when birthdays and special occasions are approaching.

Q: Can I put up pictures of my family?
A: At the moment you can only upload one profile photo. Future editions will allow you to upload more.

Q: Are links to online shopping on the site?
A: Not yet.

Q: Will the site be easy for my grandparents to use?
A: Yes – if they have any trouble you can walk them through it.

Q: Is it ok for my kids to put information on the site?
A: Yes. You should ensure that their likes and dislikes are up on their profiles.

Q: My children are growing quickly, can I change their clothes and shoe sizes regularly?
A: Yes. That is the whole idea of this site.

Q: I have an uncle who lives overseas - does the site allow me to specify what country sizes I enter?
A: Yes.

Q: Do I have to fill in all the registration details?
A: Only those that are marked as compulsory.

For more specific questions please contact us via the 'Contact us' page.
Last Updated on Monday, 28 September 2009 02:51
 

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